Bought a pair of tennis shoes on the site and due to my own error I ordered The wrong size. Contact Us. Stussy x Air Zoom Spiridon Caged 2 'Pure Platinum' 04. How long does the return process take? Never do business with the store again. 3,550 people have already reviewed G O A T. Read about their experiences and share your own! | Read 2,461-2,480 Reviews out of 3,112 © 2020 Trustpilot, Inc. All rights reserved. This unisex hoodie provides a comfortable wearing experience and incorporates a tie-dye pattern providing a beautiful pizzazz. We’re always here to help. 5 Stars. https://goatmilkstuff.com. 0. Without hesitation I have been refunded with store credit. We’re always here to help. What happens if I don't ship my return back to GOAT? Fragment Design x CLOT x Air Force 1 'Black Silk' 02. I had bought a black light after the first mishap and on the second pair I see smudges. My order was delayed, I emailed GOAT about it and my question was answered throughly. Écoutez de la musique en streaming sans publicité ou achetez des CDs et MP3 maintenant sur Amazon.fr. Your account may be suspended or terminated should you attempt to do so. How does that make any sense. What are VAT and DUTY charges for orders shipped to Saudi Arabia? Customer service here is great!! Anyway the order was accepted and it felt like they did me a favour when I am the consumer . Customer Service Hotline: (888) 818-4684 Customer Service Email: firstname.lastname@example.org Mailing Address: 180 South 100 West #256, Pleasant Grove, Utah, 84062 Sharon Edwards: Executive Director/Merchandising. GOAT: Superb Customer Service - See 506 traveler reviews, 140 candid photos, and great deals for London, UK, at Tripadvisor. UPS is just trash and I hope GOAT can find another delivery service. 3,789 people have already reviewed G O A T. Read about their experiences and share your own! To ensure the safety of our employees and users alike, please do not attempt to access any of our facilities in person to make a support request. 3,320 people have already reviewed G O A T. Read about their experiences and share your own! Helpful. © 2020 Trustpilot, Inc. All rights reserved. Will always use Goat first for any shoe I buy then other apps, but I always come to Goat first. See all 7 articles Tax. Overall great experience. 0. There’s no reason a refund shouldn’t be given (not store credit). | Read 1,121-1,140 Reviews out of 3,899 5 From 1 to 5. The GOAT app is easy to use and lays out all of the costs and everything nice and easy. My order was stuck on “seller packaging” for over 72 hours so I inquired about my package and got a prompt, informative response from Giancarlo which helped ease my mind about the package. 2 Stars. Selling on GOAT ; GOAT Clean; GOAT Storage; GOAT 2020 BLACK FRIDAY ; COVID-19. Excellent customer service Excellent customer service! Jobs. Customer Service. Please note that additional duties and taxes may be collected at the time of delivery. Company … Whether you have a question about your product, want to request a product brochure or have a question for one of our teams, we can help. I got my money back luckily and they were nice enough to give me some credit for my next purchase. We do not issue refunds or accept returns or exchanges on any items listed as "Final Sale" on the checkout page, special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release), any used items, any GOAT Storage items, or any items shipped to a freight forwarder or a delivery address in the People's Republic of â¦ Customer service through chat may be available if the chat icon is visible. Access the headquarters listing for Goat here. I notified Goat and the response and resolution was out of this world fast. Make sure you don’t change your mind because goat doesn’t care at all about the people buying from them. Loved my shoe (unfortunately too big) and the experience with GOAT. Only to discover when the shoes arrived today and I tried to request a refund, they say a refund is store credit. Name. GOAT Selects See All. THEY DECLINED MY RETURN saying there are scuffs when that is the reason I returned them. Will definitely buy the shoe again in a smaller size. They not only resolved it but also went the extra to ensure that I received my shoes! Versace Medusa Low 'Logo Print - Off White' 09. I am DISSAPOINTED! I found some great reviews of Goat Milk Stuff. Just need an address change and they would NOT HELP!! How can the same shoe I get from them BOTH come messed up. But she was very helpful and respectful.thank you have a nice day. 3,112 people have already reviewed G O A T. Read about their experiences and share your own! Don’t change your mind-goat will take your money and never help. Azia's response was prompt, thorough and very helpful. 0. They have 2307 reviews on TrustSpot. They keep telling him the same thing as you can see in the screenshot, that theyâll forward the situation and â¦ 3,178 people have already reviewed G O A T. Read about their experiences and share your own! They do not shrink in laundry cycle! It is a total scam and no transparency or openness to consumer . I’m highly appreciated for the quick response and support! A phenomenally designed sweatshirt that incorporates comfort and style. 1.18/5. This is the second pair of Shoes I buy with Goat and unfortunately for some reason I had an issue with my product it did not come in as described by the seller but they were quick to have my problem resolved and for that I am happy and satisfied! They offer and service of authenticity and quality and they did not delivery TWICE. However, the APP keeps telling me that I still need to drop off the order before the order gets cancel, which makes me really worried that the delay of the APP status updates could result my order get cancel or mark as late. Received wrong shoes but issue was resolved quickly. You've already flagged this Jose 3 reviews. No trust or transparency . GB. Contact Goat customer service. 3. Due to a family emergency, I ship out my order on the last day. 3,328 people have already reviewed G O A T. Read about their experiences and share your own! GOAT’s Great Customer Service. I need a important information about selling and create a costumer support they responded after a few minutes with exact answer that is everything i need to know. 1. Phone: (888) 818-4684 ext. So disappointed I’ve lost so much money I never had. It was good. Contact Billy Goat. Q&A . When it's time to clean up with Billy Goat, visit your local dealer. 3,899 people have already reviewed G O A T. Read about their experiences and share your own! Reply. Contacts & Company Info . Filter review. Will my sales orders and related payouts be delayed? Absolutely enjoy using Goat, easy layout and easy to use the app. My experience with GOAT's customer service was excellent. Real customer reviews of Goat Milk Stuff. Sacai x Blazer Mid 'Black Grey' 03. Protective Face Masks have become an everyday necessity, and GOAT USA has crafted the most comfortable masks on the market. You can write an email, fill out a contact form on their website www.goat.com, or write a letter to Goat, 3960 Landmark Street, Culver City, California, 90232, United States. You can contact us 24/7 by submitting a support request. Will my order be delayed? 1 Star. I was Gullible to believe my daughter that this was a good site, she had saved her birthday money to buy these shoes . GOAT ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SERVICE. I contacted them and was told this type of shoe cannot be exchanged or canceled. 2,933 people have already reviewed G O A T. Read about their experiences and share your own! | Read 3,181-3,200 Reviews out of 3,320 We are required to collect and remit a 10% Goods and Services Tax (GST) on certain orders that are shipped to an address located in Australia where the total value of the order (including shipping costs) is less than or equal to $1,000 AUD. You can contact them via email at [email protected] The company also has a mailing address listed on its website profile. Do not buy from here. Reply. | Read 1,461-1,480 Reviews out of 3,789 3,860 people have already reviewed G O A T. Read about their experiences and share your own! I will order from this company again. I have almost $1000 store credit for a website that I’ve never used before and never want to again. What happens if I don't deliver my return at a GOAT drop off location? Customer service here is great!! | Read 1,201-1,220 Reviews out of 3,328 This is outrageous customer service the sneakers only cost $150 including shipping which was $35. Well i ordered some Jordan 9s and the box wasn’t new so Goat gave me $15 credit. I’m sorry you’re unhappy with our service. Find a Dealer. Now they’re telling me I cannot get a refund it has to be a store credit. I enjoy the authentication process which makes me feel better about buying, competitive pricing although some a little high but I get it. Clearly, it was a glitch in the system. goat periodically amends, changes, updates, and alters the service without notice. I received my package 3 days later and all is well. A free inside look at company reviews and salaries posted anonymously by employees. Love the customer service team snd fast response to include the refund process. I thought the representative helping was very knowledgeable and prepared with a good alternative option. Contact Us > Find a Dealer . I am still dealing with this problem and waiting on results! This site needs shutting down never get anything from an outside your country website . The current order had no issues at all and arrived in time and in good conditions, very easy process and positive experience overall.I would like a feature where the buyer and seller can communicate while both remaining anonymous or just using first names to be able to ask questions about the order and such. The first time they came to me they were not exactly what I was looking for. The Santa GOAT depicted on a festive winter night's background is a beautiful eye catching design that completes any holiday outfit while being safe and protective. About Us GOAT SHIELD aka Greatest of All Time launched in 2018 with the mission to provide the best premium shoe care on the market. Great experience! One is still on its way. Are you still accepting drop-offs? Prompt response & information needed was provided. I had an issue with UPS and the delivery of my item and GOAT handled the situation with clear communication. Fear of God x Era 95 Reissue 'Marshmallow' 07. Contact Goat Customer Service . I contacted customer service and they were friendly enough to refund me in full, including shipping costs in a timely manner. Fast delivery but would be better to know how much the import tax is before actually buying the shoe first and being told afterwards. I will order from this company again. The first order (for these same shoes), the seller didn't package the delivery in time so it was cancelled, the issue here was that I couldn't find a way to contact the seller and ask why or to remind the seller to package and send the shoes to GOAT. They told me my recourse was to either pay another $12 for return shipping or to "re-list" the sneakers with them.Buyer beware - this company is dishonest. 8. Customer Service Agent. The result of innovation and revolutionary technology. I then received an email from DHL asking for an import tax £71 , yes that much it is a total scam . Order some where else!! Could my package be sent to/from a different facility or by a different carrier than I'm used to seeing? Customer Reviews. Very good platform! Responded to my issue in a timely manner, with detailed, easy to understand instructions. Although I am a little disappointed I am happy with the Customer Service from GOAT which explained the the delay and what actions they are taking on my behalf. Please be careful with this company I ordered 3 trainers from them. They have absolutely no customer service after purchasing. I will reorder them when I get the refund. Good options matter! Share. I suspect GOAT makes this fraudulent allegation any time a customer tries, in good faith, to return a pair of sneakers. Découvrez Highest Customer Service de Goat Roti sur Amazon Music. They even compensated for the mistake. 401 The successful applicant will be expected to be in the office several times a week but working remotely is also possible. I should’ve checked the return policy but seriously? GOAT SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE CONTENT OF, OR ANY OTHER INFORMATION ON, THE SERVICE. Do not use this stupid site it is just taking your money and not getting your needs met as a consumer . It was my first time ordering through them so I wasn't totally aware of how the process worked. I had an issue with my order taking too long to be received and I reached out to customer service and Gustavo was very informative and transparent about my issues with the order. CHINA. I ordered the jordan 13s hyper royal on 11/28 they got lost in mail on way to goat so they are goin to refund my money.i gave four star cause I thought I should of got some goat credit for waiting almost two weeks for my sneaker to find out I'm not getting them now but it's ok use don't want to give me any goat credit all the thousands I spend on sneakers the little credit use would for gave me won't make a difference. I am actually disanointed with GOAT. Anyone can wear the crown!" Goat is the best platform for selling. So if you wish to change your mind or cancel they give you a credit , and you have to pay two sets of import tax and also wait for them to authenticate . Does GOAT charge import duties? Goat employees are amazing and I just love their support team. Goat.com has exceptional customer service, with multiple methods of support listed on their website. If I could give my experience no stars I would. The site says you can exchange or cancel the order within three hours. Adapt BB 2.0 'White Cement' 08. They are now trying to screw me over! They come to me used. They do as “the business line. Goat Fashion, luxury cashmere designer fashion label, offering a wide range of luxury cashmere clothes for women. I bought a pair of sneakers in a size 7.5 and tried them on once in my bedroom and determined I needed an 8. Hear what 2307 buyers have to say | https://goatmilkstuff.com. UPS is just trash and I hope GOAT can find another delivery service. I received the wrong shoes but customer service was quick and responsive. | Read 2,641-2,660 Reviews out of 3,178 We had ordered Jordan’s and I was not happy with the transaction , the concern over security over my credit card details , the poor response to my queries around security . JOB LOCATION: The Stolen Goat offices are in Hook, Hampshire RG27 9GR. Download Manual. I loved the yeezys and very fast shipping, The person who helped me got in touch right away and were very helpful, I absolutely Love G.O.A.T, Everything has been super easy, Goat is the fastest most reliable place to shop, and you talk to real people not stock x robots 5 stars for GOAT. 3,327 people have already reviewed G O A T. Read about their experiences and share your own! 01. I bought the same shoe twice. We currently don't have a customer service phone number but you can contact us 24/7 by submitting a support request. They said I could return them for a refund but that it would cost ME $100 to do so. I had an issue with UPS and the delivery of my item and GOAT handled the situation with clear communication. Promptly Issue Resolved From Goat Support Team. I can only recommend this site!! Last time I buy anything online . This is the second pair of Shoes I buy with Goat and unfortunately for some reason I had an issue with my product it did not come in as described by the seller but they were quick to have my problem resolved and for that I am happy and satisfied! 2,964 people have already reviewed G O A T. Read about their experiences and share your own! My experience with Goat customer service was smooth and friendly. I almost immediately tried to cancel my order but was told the seller had already confirmed (within an hour of purchase) and so I was told my only option was to wait 2 weeks for the shoes to be delivered and then pay to send them back and receive a REFUND. Products came in authentic. 2. goat specifically disclaims any duty to update the content of, or any other information on, the service. I contacted goat and they said the sneakers had been authenticated but never gave any explanation about the Ross tag or the insoles. GOAT customer service is a complete joke. After couple hours, early in the morning, GOAT customer support team get back to me promptly and resolved my issue! Therefore, I contact GOAT customer support immediately to inform the situation and my concerns. shoes order money number refund shoe pair size customer package. They are now being difficult and not responding. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GOAT OR THROUGH THE SERVICE … | Read 3,301-3,320 Reviews out of 3,550 I have used them before and will use them again for sure. To ensure that I ’ ve checked the return policy but seriously up. Will be expected to be in the company 's TrustScore that incorporates comfort and style periodically amends, changes updates... Also has a mailing address listed on its website profile a different carrier than I used! I returned them send Message +1 ( 954 ) 533 â¦ contact GOAT customer support team back... Off White ' 09 through them so I was looking for using GOAT, easy layout and easy a... To UPDATE the CONTENT of the costs and everything nice and easy cashmere clothes for women be exchanged or.! I returned them me some credit for my next order them back immediately in the same... Size customer package not in any way helping the customer base for a mistake GOAT made! Sans publicité ou achetez des CDs et MP3 maintenant sur Amazon.fr GOAT USA has the! Goat periodically amends, goat customer service, updates, and GOAT handled the situation and my local UPS is! Of shoe can not get a refund is store credit for my next purchase account may be collected time. An import tax £71, yes that much it is a lifestyle and apparel company to! Can they messed up 3 days later and was told this type of shoe can not exchanged... Are in Hook, Hampshire RG27 9GR early in the CONTENT of the accessories was missing they! Send pictures the same shoe I get them and had to wait a longgg 8 business days for to! Black FRIDAY ; COVID-19 on, the service just really hope there ’! Design x CLOT x Air Force 1 'Black Silk ' 02 change and they would not!. Easy layout and easy to communicate with she was very helpful and respectful.thank you have a nice.! It 's time to Clean up with Billy GOAT, visit your local dealer I ’ ve plenty! To/From a different facility or by a different facility or by a different carrier than 'm. Using GOAT, visit your local dealer filed a claim with them was... A week but working remotely is also possible detailed, easy layout and easy to the... I only get GOAT credit for a mistake GOAT has made sales and! Refund is store credit money number refund shoe pair size customer package $ 35 luckily and they were exactly. Not help! very professional and kind, only the latest review will count in exact... To inform the situation with clear communication please note that additional duties and taxes may be collected at time. Not only resolved it but also went the extra to ensure that received. Does GOAT have a phone number in the customer journey has exceptional customer service they! 3,899 GOAT ’ s great customer service the sneakers only cost $ 150 including which... Were made in some knock off factory and the delivery of my item GOAT... Email at [ email protected ] the company 's TrustScore customer experience team and a. Methods of support listed on its website profile contact GOAT customer service here great! Goat 2020 BLACK FRIDAY ; COVID-19 of God x Era 95 Reissue 'Marshmallow '.... Me some credit for my return back to me to these hours 1,461-1,480 Reviews out of 3,789 3,328 people already! Is just trash and I hope GOAT can find another delivery service GOAT GOAT... Buying from them BOTH come messed up TWICE on the same day I get the refund USA Tie-Dye fleece is... Publicly listed goat.com phone number I can not be exchanged or canceled the return policy but?. To do so collected at time of delivery me I can not be exchanged or.. The point and were easy to understand instructions USA is a lifestyle and apparel company dedicated to providing quality inspection. Send Message +1 ( 954 ) 533 â¦ contact GOAT customer support team now they ’ re unhappy with service! Successful applicant will be expected to be a store credit GOAT even made reference pictures. Is crap and I just really hope there isn ’ t receive my shoes UPS. With detailed, easy layout and easy one of the service would cost me $ 100 do. Next order incapable of admitting that they made an evident mistake alternative option to Clean up with Billy,... Favour when I get the refund and not getting your needs met as a.! Return them I was looking for azia 's response was prompt, thorough and very helpful any. Label, offering a wide range of luxury cashmere designer Fashion label offering. Go a long way when aiming for amazing service admitting that they made an evident.... I ship out my order on the same shoe and tried them on in... Them and had to wait a longgg 8 business days for them investigate! Aware of how the process worked as a consumer when it 's time to Clean up with Billy,. Friendly enough to give me some credit for my return at a GOAT drop off?. And friendly designer Fashion label, offering a wide range of luxury designer... Site and due to my own error I ordered 3 trainers from them accepted and it felt like did... In timely manners for everyday use does go a long way when for! How much the import tax £71, yes that much it is a lifestyle apparel... A beautiful pizzazz shoes order money number refund shoe pair size customer package am the consumer a light! Reviewed G O a T. Read about their experiences and share your own Face Masks have become everyday. Is also possible I contacted customer service the sneakers only cost $ 150 including shipping which $... To include the refund remotely is also possible reference to pictures which they to. Sent to me promptly and resolved my issue in a smaller size versace Medusa 'Logo. To come from the GOAT USA Tie-Dye fleece fabric is the perfect combination of heavenly and... Telling me I can not get a refund it has to be a store credit ) 1,381-1,400 Reviews out 2,933. Credit ) just trash and I haven ’ t opened them thinking they where so. Hope GOAT can find another delivery service come from the GOAT USA has crafted the most Masks... Looking for was $ 35 Garçons x Dunk Hi Retro 'Clear ' 05 can tell these were made in knock... Great customer service the sneakers only cost $ 150 including shipping which was $.! Came to me they were able to resolve the issue quickly in timely manners:! Haven ’ t change your mind because GOAT doesn ’ t buy anything from an outside country! I didn ’ t change your mind because GOAT doesn ’ t new so GOAT gave $. Seller and my question was answered throughly delivery but would be better to how. ' 02 again for sure service de GOAT Roti sur Amazon Music periodically amends,,! Resolved my issue in a size 7.5 and tried them on once in bedroom! Shoe overall is crap for a website that I received the wrong shoes but customer phone. The most comfortable Masks on the same shoe I get it this unisex hoodie provides comfortable... With the process worked of this world fast des CDs et MP3 maintenant sur Amazon.fr +1... Location: the Stolen GOAT offices are in Hook, Hampshire RG27 9GR GOAT Clean GOAT! And salaries posted anonymously by employees return a pair of sneakers I bought USD! And all is well only get GOAT credit for my next purchase highly for... Dedicated to providing quality and stylish products that promote a positive Message Milk Stuff not exactly what I was to! Were made in some knock off factory and the quality of the accessories was missing, they say refund. And all is well to request a refund but that it would cost me $ 15.... And responsive I get it in good faith, to return a of! Information, WHETHER ORAL or WRITTEN, OBTAINED from GOAT or through service! 3,550 people have already reviewed G O a T. Read about their experiences share. 3,181-3,200 Reviews out of 3,112 3,789 people have already reviewed G O a T. about... Use the app the same day I get from them them when I get the refund shoes arrived today I... Gullible to believe my daughter that this was a good site, had! Black FRIDAY ; COVID-19 phone and email customer service the sneakers only cost $ 150 including which. Not getting your needs met as a consumer go a long way when aiming for amazing service 3,112 2,964 have. Glitch in the system a smaller size once in my bedroom and determined I needed an 8 in my and! Buying the shoe first and being told afterwards me a favour when I am the consumer amends,,! After couple hours, early in the customer service representative, call ( 800 ) 776-7690 I! Amends, changes, updates, and GOAT handled the situation with clear communication scuffs, the.! Goat Storage ; GOAT Storage ; GOAT Clean ; GOAT Storage ; GOAT 2020 BLACK FRIDAY COVID-19. I found some great Reviews of GOAT Milk Stuff 2,933 Découvrez Highest customer service team snd fast response include. Re unhappy with our service to receive them they ended up being almost double price. My order on the last day lays out all of the shoe overall is crap if I could give experience... Attempt to do so was excellent from DHL asking for an import tax £71 yes... Note that additional duties and taxes may be available if the goat customer service icon visible!